Frequently Asked Questions:

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What services does your underground drilling company provide?

We specialize in installing underground utilities, including fiber optic cables, water lines, natural gas lines, and power lines, using advanced directional drilling and trenching techniques to ensure minimal surface disruption.

What is directional drilling, and how does it work?

Directional drilling is a trenchless method used to install underground utilities with minimal surface disturbance. It involves drilling a pilot hole along a predetermined path, then enlarging the hole to accommodate the utility line, guided by advanced navigation systems for precision.

What types of utilities can you install?

We install a variety of underground utilities, including:

  • Fiber optic cables for high-speed internet and telecommunications

  • Water lines for municipal and residential water supply

  • Natural gas lines for safe and efficient gas distribution

  • Power lines for reliable electrical infrastructure

How does underground drilling benefit the environment?

Underground drilling minimizes surface disruption, reducing damage to landscapes, roads, and ecosystems. It also lowers the risk of erosion and preserves existing infrastructure, making it an environmentally friendly option compared to traditional open-cut methods.

What types of projects do you handle?

We handle projects of all sizes, from residential utility installations to large-scale municipal and commercial infrastructure projects. Our team is equipped to work in urban, suburban, and rural environments.

How do you ensure safety during drilling operations?

Safety is our top priority. We adhere to strict industry standards, conduct thorough site assessments, and use state-of-the-art equipment. Our team is trained in safety protocols, and we maintain compliance with all local, state, and federal regulations.

How long does a typical underground drilling project take?

Project timelines vary based on scope, location, and environmental factors. Small residential projects may take a few days, while larger commercial or municipal projects could take weeks. We provide detailed timelines during the planning phase.

Do you handle permits and regulatory compliance?

Yes, we manage all necessary permits and ensure compliance with local, state, and federal regulations. Our team coordinates with utility providers and municipalities to streamline the process.

Can you work in challenging terrains or urban areas?

Absolutely. Our advanced drilling technology allows us to work in diverse terrains, including rocky soils, urban environments, and areas with existing infrastructure. We tailor our approach to each project's unique challenges.

How do you minimize disruption to my property or community?

We use trenchless drilling methods to reduce surface disturbance, noise, and traffic impacts. Our team plans projects carefully to minimize disruptions, and we restore sites to their original condition whenever possible.

What is the cost of an underground drilling project?

Costs depend on factors like project size, utility type, terrain, and location. We provide detailed, transparent estimates after a site assessment. Contact us for a customized quote.

How can I get started with a project?

Reach out to our team via phone, email, or our website to discuss your project. We’ll schedule a site assessment, review your needs, and provide a detailed plan and estimate.

Do you offer maintenance or repair services for existing utility lines?

Yes, we provide maintenance and repair services for underground utilities. Our team uses advanced diagnostics to locate and address issues with minimal disruption.

Are your services available for emergency situations?

Yes, we offer emergency response services for urgent utility repairs or installations. Contact us 24/7 for immediate assistance.

How can I contact you for more information?

You can reach us via our website, by phone at 727-649-1150, or by email at info@newgenunlimited.com. We’re happy to answer any questions and discuss your project needs.